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Communication is at the forefront of your business - allow your employees to work from home or the office in a way that is completely seamless for the caller. The features of our telephone systems are nothing short of amazing and inexpensive for your business.

Our system is easy to deploy, easy to manage, and extremely cost effective - the first step to improved customer service, enhanced business operations, and reduced operational risks.  

                                      
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FEATURES

  • An integrated, modular, state-of-the-art communication server that supports advanced TDM and IP business-class telephony
  • Complete, user-friendly voice communications including embedded voicemail, personal assistant, automated attendant and integrated CTI server
  • Supports analogue, digital, IP and mobile phones and PC softphones
  • Pre-announcement: On-hold music and messages
  • Automated attendant: Voice-activated management of incoming calls
  • PIMphony Basic PC telephony (upgrades to PIMphony Pro and PIMphony Team also available)
  • Call-forwarding: Automatic transfer of incoming calls
  • Automatic call distribution: Call-routing software
  • EasyContact Call Centre (can be upgraded to OmniTouch Contact Center Office)
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BENEFITS

  • Easy to use: Specially designed to be used by small and medium businesses which do not have dedicated in-house IT staff
  • Cost effective: Low-cost installation, integration, maintenance and training ensure a quick return on investment
  • Scalable: Modular architecture which grows with your business and can support up to 240 users
  • Open and future proof: Supports all major industry standards for internet, voice and data communications
  • Secure: Integrated components include firewall, proxy server, cache server, IP VPN server
  • Lower telecoms costs: Supports IP voice and data communications as well as traditional telephony
  • Better customer service: Queue management and welcome services for incoming calls
  • Improved productivity and efficiency: Remote management of voicemail and messaging services, single administration interface for all components

 

If you require advice or consultancy on what would suit your business then please contact us on 0844 493 5548 or email info@data-focus.co.uk
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