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For small or medium businesses, competitive excellence depends on customer satisfaction, employee productivity and reduced operational costs. Alcatel-Lucent’s dynamic communications help you strengthen relationships, increase collaboration and mobility and improve performance. Rely on us to connect people, knowledge and communications networks as you prepare for the future.
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Alcatel-Lucent OmniPCX Office is a pre-configured server which allows small and medium businesses to enjoy enterprise-class business telephony. A key component in the Alcatel-Lucent Office Communication Solutions, the OmniPCX Office is easy to deploy, easy to manage, and extremely cost effective. Installing an OmniPCX Office is the first step to improved customer service, enhanced business operations, and reduced operational risks.
The OmniPCX Office meshes seamlessly with the Alcatel-Lucent Extended Communication Server. Together, they provide advanced telephony services, secure high-speed internet and e-mail, and shared access to contacts, calendars and documents. These services are available to employees in the office and while they are traveling or working from home.
The OmniPCX Office also supports call center, softphone and third-party XML applications.
Benefits
- Easy to use: specially designed to be used by small and medium businesses which do not have dedicated in-house IT staff,
- Cost effective: low-cost installation, integration, maintenance and training ensure a quick return on investment,
- Scalable: modular architecture which grows with your business and can support up to 240 users,
- Open and future proof: supports all major industry standards for internet, voice and data communications,
- Secure: integrated components include firewall, proxy server, cache server, IP VPN server,
- Lower telecoms costs: supports IP voice and data communications as well as traditional telephony,
- Better customer service: queue management and welcome services for incoming calls,
- Improved productivity and efficiency: remote management of voicemail and messaging services, single administration interface for all components.
Features
- An integrated, modular, state-of-the-art communication server that supports advanced TDM and IP business-class telephony,
- Complete, user-friendly voice communications including embedded voicemail, personal assistant, automated attendant and integrated CTI server,
- Supports analog, digital, IP and mobile phones and PC softphones,
- Pre-announcement: on-hold music and messages,
- Automated attendant: voice-activated management of incoming calls,
- PIMphony Basic PC telephony (upgrades to PIMphony Pro and PIMphony Team also available),
- Call-forwarding: automatic transfer of incoming calls,
- Automatic call distribution: call-routing software,
- EasyContact Call Center (can be upgraded to OmniTouch Contact Center Office).
Related News not applicable for this product.
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Keep in touch with your business anywhere, in real-time and improve customer satisfaction. Our solutions ensure that you can access information and be reached quickly when you’re on the move.
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Increase productivity by connecting people and knowledge. We have devised simple, modular, cost-effective solutions for SMBs which allow employees to access data and collaborate with colleagues wherever they are.
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Reduce costs and ensure continuity with always-on secure communication networks for voice and data. At Alcatel-Lucent, we’ve built integrated, future-proof, cost-effective infrastructure solutions that adapt and grow with your business.
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Data Focus are an Alcatel Lucent Sales Partner
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Data Focus Ltd
Artillery House
Gunco Lane
Macclesfield
Cheshire
SK11 7JL
T: 0844 493 5548
F: 0844 493 5549
E: info@data-focus.co.uk
Data Focus Ltd is a company registered in England and Wales with company number 04884095
Vat Registration Number 832 0419 60
© 2007 Data Focus Ltd. All Rights Reserved.
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